FAQ

Common questions about servers, network, and support.

Network

Can I bring my own IP addresses?

Yes, on dedicated servers in Europe and the United States. You need a routable block (typically an IPv4 /24 or larger) and your own ASN. After the routing documents are in place, we announce the space over BGP.

I have IP space but no ASN. Can you still route it?

Often yes. If you hold the block, or have written authorization from the holder, we can route a /24 or larger with a Letter of Authorization. We confirm the prefix before we commit to a delivery date.

Do you offer 10 Gbit unmetered dedicated servers?

Yes. 10 Gbit unmetered dedicated servers are available in Europe and the United States. Configurations and monthly rates vary — contact us for a current quote.

Do you offer 20 Gbit or faster unmetered uplinks?

Yes. Selected dedicated servers in Europe and the United States offer 20 Gbit unmetered, and Europe also has higher unmetered ports (including 25 Gbit and 50 Gbit) on suitable chassis. Ask for a quote for the port speed you need.

Can you set reverse DNS?

Yes. For IP addresses we assign, we set PTR records on request. If you bring your own IP space, you normally manage reverse DNS on that space.

Can I get additional IP addresses?

Yes, quoted per server and location. Default extra allocations are modest. If you need a large block, bringing your own IP space is usually the better path.

Security

Is DDoS protection included?

Yes. Baseline network-edge DDoS protection is included with dedicated servers. If you need a specific mitigation level for a high-risk workload, tell us when you request a quote.

Compute

Do you sell GPU or AI servers?

Yes. Tell us the GPU class you need and we will quote a dedicated server.

Storage

Do you offer storage-heavy servers?

Yes. We quote high-disk dedicated servers (many bays, HDD or SSD/NVMe). Share the capacity, RAID, and performance you need.

Access

Do I get IPMI or remote console?

Yes on dedicated servers. After delivery you get out-of-band console and power control, including reboot if the operating system is down.

Can you reinstall the operating system?

Yes. We reinstall from standard templates such as Ubuntu and Debian. A reinstall wipes the disks. Custom ISOs can be discussed with the quote.

General

Where are the servers located?

Dedicated servers are available in Europe and the United States. Ask if you need a specific city; we will confirm what we can deliver before you pay.

What is included in support?

Access and passwords, reboots, OS reinstall from standard templates, basic network checks, reverse DNS for assigned IPs, first-login help, and billing-related upgrades.

How do I order?

Tell us the SKU or the CPU, RAM, disk, uplink, and location you need. We provide quote, and we provision and send access details upon payment.

How fast do you reply?

Replies are typically within 12–24 hours. Full outages are prioritized.